Ordering & Payments
PLACING AN ORDER
Our website allows you to click on any item, amend quantities, add to cart then when ready, review and purchase items in the cart. If you choose to sign up for an account with us, it also allows you to track the status of orders, view your order history, save address. We ask that you review your order carefully prior to submission, as the order cannot be amended once submitted.
Once you have finished placing your order, you will be immediately provided with an order number. We will also send you an email confirmation with this and full details of your order.
If you placed your order through a password-protected online account, you will be able to check the status of your order at any time by logging in to your account. Alternatively, you can click on the link provided in the confirmation email.
We're all fond of new arrivals, which is why some of our items may be available to "pre-order". This means that you can order them in advance of the stock becoming available in the warehouse. We have added the estimated shipping date on the product page so that you know when to expect it, we will of course send you a dispatch confirmation email just in case.
If your pre-orderable item is part of a larger order you've placed, we may dispatch your items in multiple packages to avoid any unnecessary delays.
In the unlikely event of our manufacturers or suppliers not fulfilling pre-ordered items, we reserve the right to cancel your order and will, of course, notify you accordingly. If for any reason, you would like to cancel pre-orderable item(s), please contact us quoting your order confirmation number and we will be happy to assist you.
METHODS OF PAYMENT
We accept the following methods of payment: Visa, MasterCard, American Express, PayPal,Items are charged at point.
For sale periods, such as (but not limited to) Black Friday and Cyber Monday where discounting is applied, additional codes cannot be applied.